Privacy Policy

Last updated: May 22, 2026

Introduction

This Privacy Policy explains how mild-glow collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit enquiry forms
• Email address for correspondence
• Company information when relevant to service provision
• Technical data such as IP addresses and browser information through cookies

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Send information about our services that may interest you
• Improve our website and service offerings
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or agree to communications
• Our legitimate interests in operating our business
• Contractual necessity when providing services
• Legal obligations under UK law

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist our operations (email services, hosting providers)
• Professional advisors when necessary
• Law enforcement when required by law

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for up to 3 years.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to improve user experience. For detailed information about our cookie practices, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: [email protected]
Address: Unit 7, Riverside Business Park, Wandsworth Road, London SW8 2JX, United Kingdom